Award Training Limited
Quality Assurance Framework
Approved Provider: NHS England National Oliver McGowan Mandatory Training Provider List
1. Introduction
Award Training Limited is a trusted, NHS-approved provider of specialist healthcare, education, and public sector training, with a particular focus on the nationally recognised Oliver McGowan Mandatory Training in Learning Disability and Autism.
We are an Approved Provider on the NHS England National Oliver McGowan Mandatory Training Provider List.
As such, we adhere to all national training standards and compliance requirements.
We maintain a network of certified trainers (Lead Facilitators, Autism Co-Trainers, Learning Disabilities Co-Trainers), each holding an individual NHS England approved Trainer ID. Our organisational compliance and listing are maintained in line with national quality standards and audit requirements.
2. Trainer Standards & Competency
All trainers delivering Oliver McGowan Mandatory Training under Award
Training Limited’s delivery structure:
Hold individual NHS England approved Trainer IDs.
Operate under Award Training Limited’s Quality Assurance Framework.
Are required to maintain full compliance with the NHS England Oliver McGowan Mandatory Training standards and ongoing CPD requirements.
Are subject to internal performance review and are supported through continuous professional development and feedback.
Award Training Limited, as an Approved Provider, maintains oversight of all trainer certification status and ensures compliance with:
​
NHS England’s Quality Standards
Data submission requirements
Trainer competency tracking
Complaints, safeguarding, and data protection processes
3. Training Design & Delivery
All training is designed and delivered in line with:
National Oliver McGowan Mandatory Training standards
NHS and CCS framework requirements
Local Authority contractual requirements
Public sector best practices
Content is regularly reviewed to ensure currency and relevance.
Training sessions include interactive and practical elements to enhance learning outcomes.
4. Participant Feedback & Evaluation
All sessions include structured feedback collection (both quantitative and qualitative).
Feedback is reviewed weekly by the senior leadership team and used to drive continuous improvement.
Feedback is shared with clients where required, to demonstrate impact and value.
​
5. Safeguarding, GDPR & Health and Safety
​
Award Training Limited operates robust Safeguarding Policies, including safer recruitment, trainer vetting, and escalation procedures.
We are fully GDPR-compliant, with strict controls on personal data processing.
Health & Safety policies are in place for both face-to-face and online delivery environments.
6. Continuous Improvement
QA reviews are conducted quarterly to monitor:
Training quality
Participant experience
Trainer performance
Client satisfaction
Improvement actions are recorded and monitored through an internal QA log.
Lessons learned are shared across the delivery team.
​
7. Complaints & Escalation
​
Award Training Limited has a clear, accessible Complaints Policy.
Any complaints are escalated promptly and reviewed by a director.
Action plans and resolutions are logged and used to inform future improvements.
​
8. Social Value & Community Impact
​
We embed social value into our training by:
Promoting inclusive learning environments
Employing trainers with lived experience
Supporting community initiatives
Contributing to local workforce development
​
This Quality Assurance Framework is an internal statement of practice by Award Training Limited. Award Training Limited is an Approved Provider on the NHS England National Oliver McGowan Mandatory Training Provider List and maintains compliance with all national standards and reporting requirements. All trainers engaged by Award Training Limited are certified and hold an NHS England approved Trainer ID.